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FACT CHECK: Davao City Water District slams fake Facebook page

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In the midst of Davao City’s water woes at its Line 2 connection, a fake account imitated the Davao City Water District (DCWD), using its logo and name to humiliate the company.

Screenshot 20220918 095221 Facebook

The imitation page did not indicate that it was a satire account. It also falsely categorized itself as a government agency. As of September 19, the fake page has gathered at least 1,000 followers.

The DCWD announced on Sunday night that it has only one official Facebook page, followed by around 111,000 users.

“This is to emphasize that this is the only official FB page of (the) Davao City Water District. DCWD does not honor all other pages or account bearing our logo and name,” it stated.

The water utility said it had reported the account “as their misrepresentation does not help the ongoing challenges in our operation.”

“Using our logo or emblem unofficially is punishable by law,” the company added.

The fake page has since renamed itself to the “Davao City No Water District” and changed its logo with a more satirical meme. 

The fake page was created on Saturday, according to its page’s transparency portion. 

All areas of the Dumoy water supply system (WSS) Line 2, covering at least 60,000 connections, lost their water supply after a glitch occurred at 9:50 p.m. on September 15.

The water utility had said it would need time to address the electrical and mechanical problems to restore the water supply to the affected areas.

Screenshot 20220918 115809 Facebook

The DCWD announced that full operations for the Dumoy WSS Line 2 resumed at 1:16 p.m. on Sunday, with the completion of electrical repairs and the installation of six booster pumps.  

The water interruption dismayed affected residents, with one netizen calling out Davao City Mayor Sebastian Duterte to remove the “Davao City Life is Here” tag because of the poor water service to the public. The netizen urged Duterte to do something to help improve the delivery of water service to the constituents.

Duterte, a first term mayor, said he had already brought up the matter with the DCWD management. 

The DCWD is a government-owned and controlled corporation, and not under the Office of the City Mayor.

https://www.facebook.com/sunstardavaonews/photos/a.875443119176689/5601392623248358/

As with all our other reports, MindaNews welcomes leads or suggestions from the public to potential fact-check stories. (Yas D. Ocampo / MindaNews)

(This fact-check piece was produced with the support of Internews’ Philippine Fact-Checker Incubator Project.)

MindaNews is the news service arm of the Mindanao Institute of Journalism. It is composed of independent, professional journalists who believe and practice people empowerment through media.

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About MindaNews Fact Check

MindaNews Fact Check seeks to fight misinformation and disinformation circulating on the internet, news platforms and communities that we serve.
 
What is MindaNews Fact Check?
MindaNews Fact Check tracks and debunks fake news, false claims and misleading statements of government officials, civil society leaders and netizens being spread on the internet, especially on social media sites. MindaNews values truth and accuracy in performing our journalistic work.
Why we fact-check?
Politicians, government officials and other public and private figures at times tend to bend facts to suit or advance their vested interests, or their principals, in effect misleading the public. The distorted facts spread easily with the popularity of the internet and the wide influence of social media.
 
As independent journalists, our primordial duty is to tell the truth and present facts to help the public discern issues and concerns impacting their lives.
How do we rate claims?

FAKE – if the claim is completely invented.

FALSE – if the claim contradicts, undermines or disputes truthful facts, actual events and official records (i.e. laws and scientific studies)

MISLEADING – if the claim is based on truth but maliciously twisted that gives a different impression to serve a group or individual’s vested interests.

ALTERED – pertains to images or videos that were manipulated to mislead the public.

MISSING CONTEXT
– if the claim needs more clarification or contextualization to make it clearer.
 
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We post our fact-checked stories in mindanews.com, on Facebook and Twitter with links to the original piece. We have a dedicated fact check page, where all fact-checked stories can be found.
How did MindaNews Fact Check start?

Since its establishment in 2001, MindaNews has been living up to its vision of being the “leading provider of accurate, timely and comprehensive news and information on Mindanao and its peoples, serving economically, politically and culturally empowered communities” and its mission to “professionally and responsibly cover Mindanao events, peoples and issues to inform, educate, inspire and influence communities.”

MindaNews was founded by reporters precisely to ensure that reports about Mindanao, an island grouping that has suffered misinformation and disinformation long before these words became fashionable, are accurate.
 
Our policy has always been to ensure that reports are thoroughly vetted before they are dispatched and uploaded on our website.
 
Our fact-checking initiative with a uniform format started in October 2021 as part of Internews’ pioneering Philippine Fact-Checker Incubator (PFCI) project. Internews is an international non-profit that supports independent media from 100 countries.
 
Prior to the PFCI project, MindaNews co-founded Tsek.ph, a collaboration among Philippine media institutions to fight disinformation and misinformation during the 2019. Tsek.ph did the same thing for the 2022 elections.
 
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MindaNews has sustained its operation through proceeds from subscriptions of its news service (news, special reports, opinion pieces, photos) and sales of books. It also receives grants from non-state actors. Editorial prerogative, however, is left entirely to MindaNews.
 
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For MindaNews’ fact-checking initiatives, it received support from Internews (September 2021 to October 2022) and the BUILD grant administered by the International Fact-Checking Network (August 1, 2023 to July 31, 2024).
 
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MindaNews encourages the public to provide us with leads not only for potential fact-check pieces but other news stories as well of interest to the general public.
Our fact checks include this paragraph encouraging readers to be part of the process: “As with all our other reports, MindaNews welcomes leads or suggestions from the public to potential fact check pieces.”

MindaNews Fact Check - Methodology

What standards do you follow when fact-checking?


As a news organization, we strictly adhere to accuracy, fairness, balance, independence, accountability and transparency not just in our fact-checking initiative but in all other aspects of our work at MindaNews.


We abide by the Philippine Press Institute’s Journalist’s Code of Ethics. Since we became part of Internews’ Philippine Fact-Checker Incubator project, we have been striving to adhere with the IFCN Code of Principles, in step with our organization’s commitment to non-partisanship, transparency and fairness.


We fact-check a claim that is specifically claimed to be a fact and involved the public interest or the welfare of the people. We debunk false claims using official government records, journals or interviews with experts. 


We don’t fact-check opinions.

How do we fact-check?

Step 1: Team members monitor press conferences, speeches, statements, news, interviews, social media sites, etc. for statements worth fact-checking.


Step 2: When a claim is worth fact-checking, a team member looks for multiple sources to dispute the claim, including tracing the original source document.


Step 3:  Fact-checked claims are then submitted to the editor for copy editing and vetting. The link/s to debunk the claim are always included in the story.  


Step 4: A rating card is prepared to accompany the fact-checked piece, or infographics if needed, to immediately flag readers what the article is all about. 


Step 5: The senior editor takes another look before the article is posted on the website and social media accounts.

Correction Policy

Consistent with our vision and mission as a media institution, we rectify any error committed. If you spot a factual error, you may notify us thru editor@mindanews.com or our Facebook Messenger @Mindanews.


Correction Workflow


  • Errors pointed out are immediately brought to the attention of the editors and the fact-checking team. 


  • The fact-checker is immediately notified for verification. 


  • Once verified, the error is to be corrected within 24 hours and vetted before publication on the website. 


  • Readers will immediately know errors have been corrected through the Editor’s note posted above the article. 


  • The person who notified MindaNews about the error will be informed that the correction has been made.

About MindaNews

MindaNews is the news service arm of the Mindanao Institute of Journalism (MinJourn). It is composed of independent, professional journalists who believe and practice people empowerment through media. MinJourn, which is duly registered with the Securities and Exchange Commission with registration number CN201700385, is managed by its Board of Directors.

MindaNews values its journalistic independence. It started in May 2001 as a media cooperative and in January 2017 registered as a nonstock, nonprofit media organization.  We do not  accept funding from politicians, political parties or partisan groups.

Editorial staff

Fact-checking Unit: Romer (Bong) Sarmiento, Yas D. Ocampo

 

Mindanao Institute of Journalism

 

Board of Directors

President & CEO: Jowel Canuday, D.Phil. (oxon.)
Vice President: Romer S. Sarmiento

Members
Carolyn O. Arguillas, M.A.
Rhodora Gail T. Ilagan, Ph.D.
Amalia B. Cabusao (Doc Can.)
Robert D. Timonera
Ellen P. Alinea